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Shipping and Returns

Shipping

We can ship to virtually any address in the world. International Deliveries will be sent via Royal Mail (International Signed For) service. Prices vary by location. All shipping costs are made clear with the 'Estimate Shipping and Taxes' facility within Your Shopping Cart.

All UK deliveries are free, purchases under £50 will be sent by Royal Mail Second Class Signed For Service (3-5 working days), purchases £50-£100 will be sent Royal Mail First Class Signed For Service (1-3 working days) and purchases over £100 will be sent by Royal Mail Special Delivery (Guaranteed for 1pm Next Business Day).

 

Please also note that the shipping on all UK orders is free of charge.

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.